About ITS

“Welcome to San Jacinto College’s Information Technology Services (ITS) website. Whether you are a future or current student, parent, member of our community, faculty or staff - we are here to help you.”

Our mission

The mission of ITS is to ensure student success through seamless and equitable access to instructional and administrative technologies and dedication to superior service.

ITS strives to achieve our mission by collaborating with those whom we serve and embracing a culture of excellence in service, research and innovation. We constantly strive to ensure that our students, faculty and staff experience excellence in technology.

Facts at a glance

San Jacinto College Information Technology Services (ITS) supports more than 27,000 students, 1,200 full and part time faculty and staff located in all 3 campuses, district office, and extension centers or remotely through distance learning programs and virtual services.  ITS:

• provides onsite and help desk customer service, 
   systems  management, telephony, information management, 
   web development and project management  services

• has 85 budgeted full time staff

• operates 7 days per week

• has over 27,000 customers

• receives over 40,000 service requests annually

• supports 5,500 computers (Dell PC’s and Apple Macs)

• supports over 30,000 virtual desktops

• supports 50 physical servers scalable to over 250 virtual servers

• supports 280 multi-media classrooms

• supports Banner ERP & Blackboard LMS

• supports 465 software packages