Technology Help

San Jac offers comprehensive tech support and resources to ensure you have access to the latest technology. From Blackboard to other helpful online platforms, San Jac is committed to helping you succeed in your academic endeavors with the latest tech tools. 

Student Technology Resources

 

Have questions about the most common technology we use at San Jac? Take a look at this handy guide!

Find out about the variety of technology support we have available for students.

Getting Started With Blackboard

Blackboard is a web-based platform that acts as a central location for you to access course materials, turn in assignments, receive feedback from instructors, and more. Here are some helpful video tutorials on how to navigate the basic features on Blackboard. 

Videos: 

Browser Checker
Introduction to Blackboard
Learn Utra - Base Navigation
Notification Settings
Calendar
Activity Stream
Ally for Students
Assignments Overview
How to use the Content Editor
Submit an Assignment
Use Discussions 
Test Overview
Work in Student Groups
Create and Edit Blog Entries
Learn Help Center
Learn APP

Collaboration Tools on Blackboard

Blackboard offers a range of collaborative tools that allow students and instructors to work together and stay connected. 

Discussion Forum

 The discussion forum on Blackboard is an interactive platform that enables students and instructors to engage in thoughtful conversations and share insights on course-related topics.

Content Editor

The discussion forum on Blackboard is an interactive platform that enables students and instructors to engage in thoughtful conversations and share insights on course-related topics.

Student Groups

Collaborate with your peers on class projects with Blackboard’s student groups. 

Submitting Group Assignment

Submitting student group assignments on Blackboard ensures that all members can contribute to the project and makes it easier for the instructor to grade the assignment. 

Wiki Tool

The wiki tool allows you to create, edit, and organize content. This comes in handy for research assignments and group projects.

Create and Edit Wiki Pages

Work with other students in real-time and build upon each other’s ideas with Blackboard’s wiki pages. 

 

Blackboard Assignment Tools

 

The Blackboard Ally tool helps you download content in the format that works best for you. Check out these tutorials to get started:

Share critical analyses, written reflections, and other forms of writing in a digital format with Blackboard’s blog and journals. Check out these tutorials to learn more:

Find out how to take tests, quizzes, exams, and other types of online tests on the Blackboard platform.

Respondus is a software that locks down the testing environment within Blackboard. Take a look at these sources before taking a test with Respondus. 

Download LockDown on your computer:

Turnitin is an online plagiarism detection tool that checks your papers for originality and provides instructors with a suite of tools to help assess a student’s writing.

Submitting

Similarity Report

Graded Assignment

SafeAssign is a plagiarism prevention tool integrated into Blackboard that compares student’s papers against a database of academic papers, internet sources, and other student submissions.

Get To Know the Blackboard App

Did you just download the Blackboard app on your mobile device? Discover all its features with our helpful tutorials.

Explore how to navigate courses, see new content, set up push notifications, and more. 

Need help learning about the app? Visit the Blackboard help center for assistance. 
Technology Support

Are You Ready to Zoom?

Zoom is an easy way to connect with your classmates and instructors. Watch these videos to make sure you’re set up and ready to go when you need to use it.

Online Communication Tools

San Jac’s online communication tools make it easy to communicate with your instructors and collaborate with your peers.

Microsoft 365

Microsoft 365 is a suite of cloud-based tools that includes document sharing, video conferencing, and more.

OneDrive

OneDrive offers cloud-based storage that lets you access, collaborate, and share files from anywhere, at any time. 

Qwickly Attendance

Qwickly Attendance is a handy online tool that simplifies the process of taking attendance for instructors and students. 

San Jac Email

This is where you will access your official San Jac student email account. You will be required to use your student email to communicate with your instructors.

A Network of Support

If you need help with Blackboard or have any tech questions, please contact one of our support services below. 

Blackboard Support

Contact Center

IT Tech Support

On-Campus Phone: 2084

Off-Campus Phone: 281-542-2084

Phone: 281-998-6150

On-Campus Phone: 6137

Off-Campus Phone: 281-998-6137

bbsupport@sjcd.edu

information@sjcd.edu

techsupport@sjcd.edu

Monday–Thursday
8 a.m. - 7 p.m. 

Friday
8 a.m. - 5 p.m.

Saturday
10 a.m. - 2 p.m. 

Fall/Spring Monday–Thursday
8 a.m. - 6 p.m. 

Fridays
8 a.m. - 5 p.m.

Summer Monday–Thursday
8 a.m. - 6 p.m.

Fridays
8 a.m. - noon